How long have you been in business?
|
| |
 |
International Collection Service, Inc. has roots dating back
to 1951; however, ICS was incorporated in Florida on August
25, 1994. |
Where is your office located?
|
| |
|
ICS is located at 255 South Tamiami Trail, Nokomis, Florida.
We are in southwest Florida, specifically in Sarasota
County.
|
Do you provide toll-free phone service to debtors?
|
| |
|
Yes, ICS provides 1-800-868-2540 to debtors. This is
printed on all notices and when telephone messages are left. |
How much do you charge?
|
| |
|
Our typical fee is 40% contingent upon
collection. If we do not recover any money, we do not charge
any money; there is no risk to you. Volume discounts are available through an
Internet Sales Consultant. |
Will our rates ever change?
|
| |
|
No. Once a rate is determined for you, it is set.
This is a straight line fee. Only legal and forwarding
accounts vary. |
How does it work when an account goes to court?
|
| |
|
You will receive a letter from us recommending an account
for suit. If you wish to proceed, you must sign and
return this letter before action can be taken. The
legal decision is up to you. We will not recommend a
case for court unless we have uncovered sufficient assets to
satisfy a judgment. We pay all court costs, legal
fees, and attorney fees. Suit is brought in our name
to protect your public image. |
What information do you need from our office to place an
account?
|
| |
|
Name*
Last Known Address*
All Known Phone Numbers
Social Security Number
Date Of Birth
Date of Last Charge*
Date of Last Payment (if any)*
Any Other Contact Information
Spouse
Amount of Debt*
Copy of Credit Application or Patient Information Form
Copy of Any Contracts or Promissory Notes
Copy of a Detailed Billing, Invoices, and Statements.
*
Denotes Required Information
Note: The more
information provided to ICS, the better the chance of
successful collection.
OR You can simply use our on-line
submission form, and we will request additional information
as needed. This option can delay collection efforts if
information is needed in this collection process.
Click here
for our on-line submission form.
|
What if the debtor pays us directly?
|
| |
|
There are two (2) choices. Most clients send us the
check to process, or you may cash the check and report the
payment to us. In any event, notify us, so we can
update our records, credit history, etc. Forms are
provided for convenience, but you may report payments in any
format you wish. |
How often do we get an update on our accounts?
|
| |
|
Most clients are set up to receive an update on a quarterly
basis; however, you may choose monthly, semi-annually, or
annually. You can also request additional updates
whenever you need by calling our office. |
Can reports be customized to fit my needs?
|
| |
|
Absolutely. We have many reports to choose from, or
you can write your own, and we will have it programmed into
our system. |
Frequently
Asked Questions: 
